Support
We are a small team and we read every message. Email us and a person will reply, usually within one business day.
Safety concern or report
If someone is in immediate danger, call 911. To report a member, use Report or block in the app. To report something the app cannot capture, email us with the person's first name, the area, and what happened. See our safety guidelines.
Common questions
I did not get my text-message code.
Check that you entered a 10-digit US mobile number. Wait a minute, then request a new code. You can request up to 5 codes an hour. If it still does not arrive, email us the last 4 digits of the number and the time you tried.
How do I get the ID verified badge?
Open the Me tab, then tap Get the ID verified badge. You pay once, then take a photo of your driver's license or passport and a quick selfie. Results usually appear in under a minute.
How do I report or block someone?
On an introduction or inside a chat, tap Report or block. The member is blocked right away and we review every report.
How do I delete my account?
In the app, open Me, then Delete my account. See the steps on our delete account page.
I forgot my password.
Email us from the address on your account and we will help you get back in.
Is DateVillage affiliated with The Villages?
No. DateVillage is an independent platform. We use the name only to describe where members live.